McNeilus Rolls Out Refuse Service & Maintenance Video Library
Industry Leader Invests in Visual Learning to Help Train Technicians
Dodge Center, MN (March 23, 2020) – McNeilus Truck and Manufacturing, Inc., an Oshkosh Corporation (NYSE:OSK) company, is expanding its ability to educate and empower its customers with the launch of a service and maintenance video library, designed to help customers quickly and properly service their refuse collection vehicles. Known for its robust customer support, McNeilus recognizes the increased demand among consumers for visual learning tools and is rolling out several videos for the Atlantic Series Front Loader®, Zero Radius™ Automated Side Loader, Rear Loaders and Meridian™ Front Loader.
“With industry technician shortages and high turnover rates among maintenance staff, we recognized the importance of providing other service training options for our customers to provide a full understanding of all our vehicles. We made the decision to heavily invest in building out a service and maintenance video library,” said Jim McReynolds, vice president and general manager, customer support solutions at McNeilus. “The more knowledgeable our customers are about our vehicles, the more efficiently and effectively they’re able to service their vehicles. This means they are back up and running sooner.”
The videos, which are found in the media library on the McNeilusCompanies.com website, will help answer customers’ most common questions about McNeilus refuse vehicles and alleviate some of the strain caused by technician shortages, helping to ensure your McNeilus products are being serviced correctly.
Visitors to the library will see videos that address how to deal with various hydraulic issues and instructions on how to test and adjust for various functions, including but not limited to:
- Testing and adjusting the hydraulic overspeed control valve
- Testing and adjusting the main relief valve
- How to check low pressure standby if the hydraulic functions are not sufficiently responsive or are too responsive
- Testing the hydraulic pump and pressure compensator
The library complements McNeilus’ other service-focused support options including the Technical Support Hotline and the Service Technician Training program. The company will continue to expand its video offering based on common questions and customer demand to ensure the topics remain relevant to current customer needs.
For more information, visit https://www.mcneiluscompanies.com/refuse-videos/.
How we are addressing COVID-19 at McNeilus
During this time of uncertainty, the safety and well-being of our team members and our customers continues to remain our top priority. As an organization, we have taken many preventive measures to limit the potential spread of the COVID-19 virus and mitigate the impact to our business during this rapidly evolving situation.
Some of the actions we have taken include:
- Ensuring high-touch areas in our facilities are cleaned frequently
- Regular communication with our team to follow guidance from the Centers for Disease Control (CDC)
- Limiting global and domestic business travel (unless it is absolutely critical and approved between McNeilus and your team)
- Practicing social distancing measures and encouraging team members to maintain the CDC recommended amount of space between other individuals
- Staggering work shifts and work zones to limit the spread of germs for our production teams
- Encouraging team members to work remotely, where possible
- Creation of an enhanced visitor policy for our facilities to limit visits to business-critical items
As a manufacturing company, our production operations continue as normal as possible. Our goal is making sure everyone we serve has what they need to take care of themselves and their families. We continue to be here to support you.
With any questions, please reach out to your sales and service representatives. More information on who to contact in your area can be found on our website here: https://www.mcneiluscompanies.com/contact/
McNeilus Shows Their Industry-Leadership at CONEXPO
Demonstrating “Strength in Numbers” With Three National Mixer Truck Brands
Las Vegas, NV (March 10, 2020) – McNeilus Truck and Manufacturing, Inc., an Oshkosh Corporation (NYSE:OSK) company and the number one mixer company in North America, showcases the best of the best concrete mixer trucks today during the world’s largest construction trade show, CONEXPO, at the Las Vegas Convention Center, March 10-14.
Demonstrating their “Strength in Numbers,” the Dodge Center based company is celebrating 50 years in business where it has continued to set the standard for reliability and durability. Proof is in the product. The company is showcasing four of the industry’s most-celebrated mixer trucks in Booth S60408: the McNeilus® Standard Mixer, McNeilus Bridgemaster® Mixer, Oshkosh® S-Series™ Front Discharge Mixer and the London™ Standard Mixer.
CONEXPO occurs every three years and is one of the most anticipated industry events of 2020. It attracts tens of thousands of participants seeking the latest equipment advances and newest technology applications across every aspect of construction.
“We are commemorating our 50th anniversary and have been honored with awards for our innovations and business. We can think of no better place than CONEXPO to celebrate this with our loyal customers,” said Brad Nelson, president of McNeilus Truck and Manufacturing and senior vice president of Oshkosh Corporation’s Commercial Segment. “We want participants to leave CONEXPO talking about our mixer trucks, specifically how our technological innovations across all our brands have not only helped their businesses grow for the past 50 years but are positioning them well for the next 50 and beyond.”
Strength In Numbers: McNeilus, Oshkosh S-Series and London
With more than 143,000 mixers built, 850+ patents across multiple technologies and 1,350 global product developers, Oshkosh Corporation is putting its most cutting-edge trucks on display for show participants.
“These mixer trucks feature the most innovative technology in the industry, while maximizing ease-of-use for the operator. We develop these innovations based on what we hear from our customers. And they know the best when they see it and drive it,” said Bob Monchamp, Vice President and General Manager of McNeilus Mixers and London Machinery.
McNeilus Bridgemaster® and Standard Mixers invite participants to get behind the wheel at the FLEX Controls™ virtual experience to learn about the various capabilities and features. FLEX Controls™ is fresh off its latest honor as a Constructech magazine Top Product award for Commercial & Residential/ Trusted.
This control system for concrete mixer trucks was designed with the customer in mind. The new FLEX Controls – Enabled Packages were born out of customer-driven innovations and are engineered for precision and to lessen variability in loading, mixing and delivering, so you can help minimize operational error and enhance the efficiency and longevity of the mixer. In fact, this system can help reduce total cost of ownership with expected savings up to 5 percent annual operating costs depending on conditions.
The new Oshkosh S-Series Front Discharge Mixer, which launched in June, features greater hauling capacity, increased maneuverability and fuel savings comparted to the Legacy S-Series. compared to the Legacy S-Series. The Company will be displaying its Load Span Tag Axle (LSTA) option which improves on the S-Series’ industry-leading handling capabilities.
The Oshkosh S-Series features ClearSky™ telematics, which allows fleet owners to maintain fleet health, monitor performance and maximize productivity. ClearSky telematics is a standard offering on the new S-Series.
The London Standard Mixer is anything but standard — the quality, performance, and reliability of these mixers speak for themselves. With durability at the top of their customer’s minds London focuses on corrosion resistant features to help lengthen mixer life. Front and rear pedestals manufactured with COR-TEN steel helps to maintain steel integrity and increase longevity. An unrivalled paint process further improves this mixer’s corrosion resistance with parts painted before assembly and powder coating on small parts. Award-winning McNeilus FLEX Controls can also be added to any London mixer.
No Question Goes Unanswered
The industry’s leading support team will be available in the booth to answer aftermarket questions covering parts and service, replacement drums, live Streetsmartparts.com demonstrations, and training offerings. With 67 service technicians, 22 mobile technicians, 18 branches and over 20,000 available parts, McNeilus has every need covered.
“Our team is the brightest in the business. They are available to lend their deep knowledge of each and every one of our brands, including the new S-Series, while continuing to provide support for the legacy model,” said James McReynolds, Vice President and General Manager, Customer Support Solutions, McNeilus Truck and Manufacturing. “Our customer support is second to none. We ensure your trucks stay on the job.”
Check out streetsmartparts.com, a one-stop-shop for parts, schematics, manuals and more.
For more information, contact a McNeilus sales representative or visit https://www.mcneiluscompanies.com.
McNeilus’ Innovative FLEX Controls™ Wins Constructech Top Products Award
FLEX Controls Named “Most Trusted,” Nabs 4th Award In 4 Years
Dodge Center, MN (March 5, 2020) – McNeilus Truck and Manufacturing, Inc, an Oshkosh Corporation (NYSE:OSK) company, has captured a top prize for its innovative FLEX Controls™ system. Constructech magazine named the system a Top Product in the Trusted Product category (Commercial & Residential). This is the latest accolade for FLEX Controls, already the most-awarded system in the industry.
“We are thrilled that Constructech magazine has recognized FLEX Controls in the Trusted category. Our team works hard every day to win the trust of our customers. While ensuring the quality and integrity of our cutting-edge products they are always innovating with direct customer feedback in mind,” said Bryan Datema, Sr. Director of Business Development.
The publication’s annual Top Products program celebrates the best technology products serving the construction industry. The Trusted Product category includes technology that has been in the market for at least three years and upgraded or enhanced technology.
When reviewing the Constructech Top Products, the judges, along with the editorial board and industry advisors, take into consideration the product’s core functionality and innovative features.
“Data drives the jobsite, and McNeilus Truck and Manufacturing demonstrates how its FLEX Controls can improve loading, mixing, and delivery of concrete by automatically controlling truck functions.” Said Peggy Smedley, Editorial Director/President of Constructech magazine.
Why FLEX Controls
The innovative FLEX Controls system is a control system for concrete mixer trucks. It offers complete mixer monitoring, diagnostics and troubleshooting in one screen. It is fully integrated into the mixer body so it can send mixer data to the driver to keep the truck running efficiently. This technology is available only from McNeilus with patented and patent pending features.
FLEX Controls is fully customizable. From Auto Load at the plant to System Washout after the delivery, FLEX Controls makes it easier than ever to get the job of loading, mixing, hauling and delivering done right.
Simply put, FLEX Controls can help extend the life of your mixer. Easy diagnostics and troubleshooting help identify issues before they become bigger problems, and help reduce stress on the vehicle.
FLEX Controls with an Automatic Washout System removes the need for drivers to climb up and down the ladder after each pour, to help minimize slip and fall opportunities. Now drivers can get their washout done from the ground, with the simple push of a button.
FLEX Controls has been honored as an MIP, Most Innovative Product, for two consecutive years and Construction Equipment named the system a Top 100 New Product in 2017.
Come see the latest customer-focused FLEX innovations at CONEXPO-CON/AGG in booth S60408 to see how FLEX Controls can improve your bottom line and total cost of ownership. You can also contact a McNeilus sales person near you to learn more.