McNeilus Refuse Continues to Drive Quality and Amplify Customer Experience
McNeilus recently broke ground on a new customer-focused facility and celebrates other achievements during World Quality Month.
DODGE CENTER, Minn. (Nov. 5, 2020) – McNeilus Truck and Manufacturing, Inc., an Oshkosh Corporation company (NYSE:OSK), recently broke ground on a nearly 30,000 square-foot facility that will provide customers with a unique, collaborative pre-delivery experience for their refuse collection fleets. To further highlight the company’s commitment to quality and its customers, McNeilus is also celebrating World Quality Month in November with several activities that put a spotlight on its achievements around operational excellence.
McNeilus’ new Joint Pre-Delivery Inspection facility, which will officially open in early spring 2021, features truck inspection bays, a parts warehouse, drive-through wash bay and a customer center, along with CNG protection measures following the highest safety standards throughout the building. One of the most unique aspects of this facility is that it brings together and aligns the truck inspection processes of the body manufacturer, chassis manufacturer and the customer for a comprehensive, streamlined experience.
“By focusing McNeilus headquarters on refuse collection products and services, we’re positioning ourselves for breakout growth. Coupling this new customer-focused quality facility with strong industry collaboration is just one of the ways we’re leading the industry forward,” said Jeff Koga, vice president and general manager of refuse at McNeilus Truck and Manufacturing.
Advantages of McNeilus’ exclusive Joint Pre-Delivery Inspection will be seen in delivered quality and reduced delivery time, along with an inspection process that aligns with specific customer needs. Data from the comprehensive joint inspection process will also be used to augment and improve manufacturing processes. Activities occurring over the coming weeks to recognize World Quality Month showcase additional production improvements and efficiencies.
Quality management and trust-building are a part of each McNeilus team member’s daily routine. This year during World Quality Month, the company celebrates the importance it places on quality, reflecting on improved processes, productivity and safety.
“Recognizing World Quality Month provides a platform for acknowledging our team members and their achievements and valuable quality contributions,” said Vasu Chakravarthy, director of quality for McNeilus Truck and Manufacturing, “And, it also provides a lens for developing solutions to broader industry issues impacting many haulers.”
Over the past year, McNeilus team members have implemented design and process improvements that have positively impacted manufacturing quality across all product lines – increasing paint quality and body build capabilities among many other notable improvements. World Quality Month activities taking place throughout November will celebrate these strides forward and continue to empower teammates to seize opportunities in bolstering quality and maximizing customer experience.
“Our commitment to our customers is unwavering, and these recent advances in our quality processes and infrastructure align with our strategy to optimize our business and with our mission to exceed expectations,” said Brad Nelson, president of McNeilus Truck and Manufacturing and senior vice president of Oshkosh Corporation’s Commercial Segment.
McNeilus Truck and Manufacturing, an Oshkosh Corporation company, is an industry leading manufacturer of refuse truck bodies. McNeilus produces a complete line of rear load, front load, and automated side load vehicles to augment any refuse collection fleet. Each product line offers multiple models to fit the customer’s specific needs. Through its CNG Systems and Service program, McNeilus installs, services and supports compressed natural gas (CNG) solutions for heavy duty fleets of all types. All supported by a dedicated, direct sales and service team. McNeilus has the flexibility to support fleets wherever and whenever with a comprehensive network of branch locations, parts inventory and service centers, as well as certified service technicians operating across North America.
About Oshkosh Corporation
At Oshkosh (NYSE: OSK), we make innovative, mission-critical equipment to help everyday heroes advance communities around the world. Headquartered in Wisconsin, Oshkosh Corporation employs more than 15,000 team members worldwide, all united behind a common cause: to make a difference in people’s lives. Oshkosh products can be found in more than 150 countries under the brands of JLG®, Pierce®, Oshkosh® Defense, McNeilus®, IMT®, Frontline™, Jerr-Dan®, Oshkosh® Airport Products and London™. For more information, visit oshkoshcorp.com
®, TM All brand names referred to in this news release are trademarks of Oshkosh Corporation or its subsidiary companies.
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